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Our Founder Aileen Williamson

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AC-Eco,

Is led by Aileen Williamson who has over 20 years of experience in Hospitality both in the UK and around the world.

 

Aileen is an expert in hotel operations with a reputation as one of the very best Executive Housekeepers. She draws upon the experience of multiple hotel turnarounds, launch planning/opening and major events such as the London 2012 Olympic Games where she ran the rowing village

 

Her experience spans the sector from 5* luxury hotels to major leisure facilities including contract management roles for service providers in the industry. As a world traveller for most of her life, Aileen has first-hand experience of the disproportionate effect of climate change.

 

Combining a desire to educate about climate change and the need for low carbon with a passion for the best possible customer experience has given rise to a Carbon Literacy training course specifically designed for the hospitality industry and the staff working in the industry.

 

AC-Eco also provides consultancy services in the following areas:

• Executive Housekeeper brand standards.

• Openings and launch planning.

• Customer Service improvements and turnarounds.

• Roll out of low-carbon initiatives.

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